Posts Tagged ‘palm cove

Tammi and Antony wedding at Peppers Palm Cove

Thursday, January 15th, 2015

Its not often we get feed back especially when it comes out of the blue.  But always welcomed

“Hope you are well.

Just wanted to say a huge THANK YOU for saving the day and creating the most amazing lighting for our wedding – we are still receiving compliments on how beautiful it all looked and how amazing the event was!

You truly made our vision a reality and we really appreciated your help at such short notice. Most of all, we felt you truly listened to our needs and helped find a solution for our venue. Your team was professional and seamless in their set up and pack down – amazing service at every level. Thank you.

Here’s some of the professional shots we just got back – hope you love them as much as we do.

Feel free to use this on your website and social media and please credit Snippets Photography.

Again, can’t thank you enough -
Tammi and Antony xxx

Tech of the Week

Friday, September 21st, 2012

This week we celebrate our tireless tech Tom Logistio, they build the Canadians nearly as tough as us Aussies because there is no stopping him.  A busy time for the Bright Black AV team with the AFL Cairns Presentation Dinner, CDRL Presentation Dinner, Australian Occupational Therapy, Australian Timeshare Holiday Ownership Conference, CAT Conference Dinner, Optus Gala dinner featuring the magical Cosentino, Australian Water Association Conference and Gala Dinner – this has been a team effort but without Tom dividing himself between Cairns & Port Douglas we would not have receiving the glowing thank you’s that have come through the office.

First to thank you and the team for Monday night.  Everything worked seamlessly (as expected) and Tom was absolutely brilliant to work with.  Thank you again.
Melissa Dunstan
Operations Manager
AFL Cairns 

A healthy respect for a job well done – “Health Workforce”..

Wednesday, July 6th, 2011

It’s always terrific to get positive (practically glowing) feedback from a client at the end of a conference or event. So when we received this email from Health Workforce regarding their conference held at the Novotel Resort Palm Cove at the end of June I felt that it was definately worth posting.

Cory put in some big hours during June and really raised the bar to ensure that his client had the best possible experience during their stay in Far North Queensland.

We’re all about SERVICE, SERVICE, SERVICE….and every client, big or small, deserves the absolute best. We go above and beyond the call to try and exceed our client’s expectations.

Well done Cory! Go Team!!!

I just wanted to write to you to thank Bright Black for their help at the AAMM 2011 Conference held on the weekend at the Novotel Rockford Palm Cove Resort.  I also wanted to let you know that Cory was amazingly helpful and often went above and beyond his duty to ensure things ran smoothly and I was as stress free as I could be.
I found Cory to be my lifeline for the weekend as the last thing I had to stress about was the AV.
I look forward to working with you all again in the future.
Renee Dobbin - Project Officer
Medical Education & Training

A beautiful tropical Centrepiece.

A beautiful tropical Centrepiece.

Client Testimonials…a job well done!

Thursday, May 12th, 2011

It’s so gratifying when we receive praise from our clients for a job well done. The BBAV team strive to exceed our client’s expectations at every given opportunity and always give 100% to a project.

We’re very proud of the work ethic and professional conduct of our team and so when we get emails & letters from clients singing their praises we feel that the whole world should hear about it. It was our pleasure to work for Unilever Foodsolutions ANZ, Precedence & Toastmasters.

Thank you for your kind words…..

OMG you guys are awesome! The conference was reported to be the BEST EVER,
and this was largely due to the system you provided us.

It was so easy to use, and Tiger gave us a very thorough briefing. In
years gone by this conference has been plagued with sound issues, and it
was wonderful to have none of those issues this year.

Thanks again for your quick response and very generous quote. I’ll be
happy to recommend you to anyone I talk to organising a similar event.

Kind Regards,
Nicky Jurd

Another comment also made by Jill directly to Accor was;

AV fabulous

Thanks again for all your great work :)

Kind regards,
Alice Hiscock

I would like to take this opportunity to say a very big special thank you to you Alice, Jo, Natalie, Tiger and Jurgen

for all your assistance at our recent conference.

The feedback from the team was excellent and everyone had a wonderful time and I can truly put that

to your professionalism and willingness to assist us in all areas.

The word “No” was never used and you did your utmost to help us even with the most unusual of requests.

Thank you all from the bottom of my heart for making our 2011 conference such a wonderful event.

Best regards


Personal Assistant to Managing Director UFS

The Barramundi are beautiful at night at Novotel Resort Palm Cove..

Tuesday, May 10th, 2011

It was our pleasure to assist the fabulous team from Novotel Palm Cove with a recent client Familiarisation visit (FAMIL). On their final night in paradise the guests enjoyed dinner in the Novotel’s famous “Barramundi Room”.

We were in the mood for a little oriental magic…..

Novotel Palm Cove - Barramundi Room

Novotel Palm Cove - Barramundi Room

Novotel Palm Cove - Barramundi Room

Novotel Palm Cove - Barramundi Room

Novotel Palm Cove - Barramundi Room

Novotel Palm Cove - Barramundi Room

Novotel Palm Cove - Barramundi Room

Novotel Palm Cove - Barramundi Room

Twinkle, twinkle little fairy light…

Monday, May 10th, 2010

There’s nothing like setting up a wedding under a clear-span marquee on a rainy and humid weekend to really test the tenacity of your AV & themeing technicians. LOL  (Anyone who’s had this particular experience will tell you that it’s very similar to working in a sauna.) The marquee was courtesy of Underwoods Party Hire, table dressing by Wedding Treasures, lighting/AV by BBAV and the event was held on Sprigs Lawn at the lovely Novotel Rockford Resort, Palm Cove. The end result was magical and definately worth the sweat and tears. LOL

The Wedding

The Wedding

The Wedding

The Wedding